FAQs


Do you offer postage for the Gift Boxes?

We currently do not offer postage. All orders are to be collected from ASRC Catering at 321 St Georges Road, Fitzroy North, 3068.

Do you offer Click and Collect?

Yes, orders can be collected from Tuesday to Saturday, from 10.00am - 4.00pm.  Collection is only available from ASRC Catering at 321 St Georges Road, Fitzroy North, 3068.

If you are not collecting on the day that you have organised please contact ASRC Catering on 03 9939 9320 or email at  catering@asrc.org.au.

What is the ASRC Catering returns policy?

ASRC Catering will offer an exchange or refund on any damaged goods.  Under consumer laws, ASRC Catering won’t provide a refund or replacement if there is a change of mind.

Where are ASRC products made?

All products have been made by our staff at ASRC Catering in Fitzroy North.

Where does the money go?

When buying a Gift Box created by ASRC Catering  you are supporting a source of income for our social enterprise in our mission to create meaningful employment and training pathways for people with refugee or asylum seeking backgrounds ready to join the Australian workforce. All proceeds go back to powering our social enterprises and supporting people seeking asylum.

How does my purchase help support people seeking asylum?

When you choose to shop with ASRC Catering, your purchase is one with a real purpose. All profits (once expenses are paid) from the sale of our Gift Boxes go towards the ASRC social enterprises providing employment for people seeking asylum and refugees. Often, our workforce with lived experience becomes employees after receiving support from the ASRC frontline services -  accessing food, housing support, and healthcare through to legal aid, education, employment and empowerment services. Your purchase will help make real and long-term change for people seeking asylum.

How else can I help the ASRC?

There are many ways you can get involved and contribute to the ASRC. Here are some links with extra information as to how you can help.

- Fundraise
- Donate
- Subscribe
- Volunteer
- Book a cleaning service with ASRC Cleaning
- Hire ASRC Catering for your next event

Have more questions?

Please send us your questions via the Contact Us form and we will come back to you as soon as we can.